Personal data requests and user registration
When you use or register on the Magnetapp.co Application, we only collect personal data that you provide of your own accord. By registering on our Application you will provide and share your personal data with the public and with other users. Something that is public can be seen by anyone. For example, the personal data you provide in your “Prompts”, your name, gender, user ID, and photos. This personal data is made available to the public to help connect you with other Application users. Please be advised that public personal data can show up when someone does a search on Magnetapp.co or on another search engine.
Personal data you provide us when you use our services or register for an account with us:
Personal data we collect automatically when you use our services or register for an account with us:
Personal data we collect from other social media:
Following links to other Applications
We may transfer or share a copy of your personal data in cases where Magnetapp.co or one of its properties, affiliates, or subsidiaries is part of a business transition, such as a merger, being acquired by another company, or selling part of its assets.
The Personal data may be used for legal purposes by us or the Data controller and any of its affiliates, subsidiaries, directors etc., in court or to protect against the contravention or unauthorized use of our Application, to defend or protect our rights.
By posting any content, including messages, text and/or photos, to any public area of the Application You automatically grant, represent and warrant that You have the right to grant to the Application an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such personal data and content and to prepare derivative works of, or incorporate into other works, such personal data and content, and to grant and authorize sublicenses of the foregoing.
The member hereby agrees that the Application may at its own discretion use any available channels of communication (including, but not limited to Email, phone, sms, push notifications, Whatsapp, Facebook, Wechat, QQ and any other messengers) for customer support and/or marketing purposes if You have provided us such. You may at any time cancel Your consent on such communication by contacting our Customer Support team.
Children under 18 years of age are not allowed to use our Application and our services are not targeted at children under the age of 18. In accordance with the Children’s Online Privacy Protection Act, any personal data we receive from users we believe to be aged 18 or under will be removed from our database.
You have the right, at any time, to change or delete your Personal data. To do so, please carry out these instructions:
You may also send a request to our Support Team and they will guide you through the process.
You can decide which correspondence to receive from us in accordance with our policy on freedom of choice and opting out. To stop receiving correspondence you can click the unsubscribe link found at the bottom of each email you receive or by emailing your request to us at firstname.lastname@example.org or by changing the settings in your profile.
If You wish to stop receiving messages (sms) from us reply “stop” to the received from Magnetapp.co message (sms).
The Data controller processes the personal data of users of Magnetapp.co in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the personal data.
The personal data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data controller, in some cases, the personal data may be accessible to certain types of persons in charge, involved with the operation of the Application (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Data controller.
The Data controller has secure certificates from VeriSign and McAfee that show the Application is approved, fully tested, and certified by these two expert security systems. This means that you are safe from any viruses, identity theft, spyware, fraudulent credit card activity, spam, and internet scams.
The Personal data is processed at the Data controller’s operating offices and in any other place where the parties involved with the processing are located.
Please note that, even after termination of membership and deletion of any personal data, termination of any license granted hereunder, some content may continue to exist because of cached internet pages beyond the control of Magnetapp.co.
The data controller of the Application is HazelPro Limited, located at: Kadmou, 4, Agios Andreas, 1105, Nicosia, Cyprus.
Last updated 15.10.2021
Last updated 06.02.2024
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT TAP ON THE CONTINUE WITH «APPLE», «FACEBOOK» OR «EMAIL» BUTTONS OR USE THE SERVICE. ONCE THE BUTTON IS TAPPED YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT REGARDLESS OF WHETHER OR NOT YOU REGISTER FOR OR PURCHASE THE SERVICE. THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE SUBJECT TO CHANGE BY Magnetapp.co AT ANY TIME, EFFECTIVE UPON NOTICE TO YOU, WHICH NOTICE SHALL BE DEEMED TO HAVE BEEN PROVIDED UPON OUR POSTING OF THE CURRENT VERSION OF THIS AGREEMENT ON THE APPLICATION/ UPON OUR UPDATING THE APPLICATION WITH THE CURRENT VERSION OF THIS AGREEMENT.
Your free use access may be terminated after a month of use. In the event You wish to continue using our Application and/or use other Services not included in a free-use, You’ll have to buy Membership and/or Bolts. All Services not included in the membership fee shall be provided at an additional charge. Your membership will continue indefinitely until cancelled by You. After Your initial purchase of membership, and again after any subsequent membership period, Your membership will automatically renew for an additional equivalent period, at the price you agreed to when initially purchasing the membership. You agree that your account will be subject to this automatic renewal feature. If You want to change or terminate your membership, please contact our customer support at email@example.com. If You cancel Your membership, You may use your membership until the end of Your then-current membership term and Your membership will not be renewed thereafter. However, You won’t be eligible for a prorated refund of any portion of the membership fee paid for the then-current membership period.
By purchasing any of the offered membership plans, You authorize Magnetapp.co to charge Your credit card, debit card or other payment method at such time and again, as Your membership will automatically renew at the beginning of any subsequent membership period, unless canceled by You prior to the expiration of any membership period, including any sales or similar taxes imposed on Your membership payments. Unless otherwise indicated in any applicable additional terms or communications Magnetapp.co sends to Your registered email address, the renewal membership will be at the same membership fee as when you first subscribed, plus any applicable taxes, unless Magnetapp.co notifies You at least 10 days prior to the end of your current term that the membership fee will increase. You acknowledge and agree that your payment method will be automatically charged for such membership fees, plus any applicable taxes, upon each such automatic renewal. You acknowledge that your membership is subject to automatic renewals and You consent to and accept responsibility for all recurring charges to your credit or debit card (or other payment method, as applicable) based on this automatic renewal feature without further authorization from You and without further notice except as required by law. You further acknowledge that the amount of the recurring charge may change if the applicable tax rates change or if you are notified that there will be an increase in the applicable membership fees. Upon the renewal of Your membership, if Magnetapp.co does not receive payment, You agree that Magnetapp.co may either terminate or suspend your membership and continue to attempt to charge Your payment method provider until payment is received (upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new membership commitment period will begin as of the day payment was received).
Any and all discounts indicated on Magnetapp.co are calculated with relation to the shortest membership period plan/ smallest package of Bolts. Any and all discounts are at the full discretion of Magnetapp.co.
By subscribing to our paid-monthly membership, you will receive the following benefits:
45 free monthly Bolts as a monthly membership gift is not applicable for the weekly subscription.
If you are granted any free intro chats, you are able to exchange up to 7 free messages with each unique user free of charge, before you will be prompted to rate your communication. Each free chat message is limited to 140 characters (with spaces). The rating is triggered when either You or the Member you are chatting with sends the 7th message in a single chat. Remaining free messages do not accumulate at any point to be used at a later time.
Prices of services:
At our sole discretion we may offer you extended scope of Membership, provided that we may overturn or change this extended scope of Membership at any time. The extended scope of Membership may additionally include other benefits like free chats, extra matches, extra Refreshes of the Game Zone and free Bolts.
Other benefits which may vary from time to time.
Popular Members are the members that are marked with a sign “Popular Member” and/or with a lightning bolt icon. Popular members are obligated to follow our Community Standards. A user becomes a Popular Member upon the completion of a list of requirements, including time spent in the app, amount of exchanged messages within the app, and quality of communication the user provides (determined by the positive feedback based on the Bump to Pass ratio). Upon completion of said list, the Magnet team grants said status to the user account for the period of time the requirements continue to be met.
Disputes. READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO SUBMIT THEIR DISPUTES TO BINDING ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM Magnetapp.co. You thus give up your right to go to court to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a neutral arbitrator and not a judge or jury. You are entitled to a fair hearing but the arbitration procedures are simpler and more limited than rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review by a court. This arbitration agreement further includes an agreement that all claims will be brought only in an individual capacity(and not as a class action or other representative proceedings).
Any dispute or claim relating in any way to your visit to or use of the Application or to products or services sold or distributed by Magnetapp.co or through Magnetapp.co shall be resolved in the following manner.
Informal Process First. You agree to first contact Magnetapp.co Customer Support by email and attempt to resolve the dispute with us informally within a period of 60 days.
Binding Arbitration. If the dispute has not been resolved within 60 days, we each agree to resolve any claim, dispute, or controversy arising out of or in connection with or relating to the Services and/or this Agreement, or the breach or alleged breach thereof, including disputes related to the applicability, enforceability, interpretation or formation of this Agreement to arbitrate, by binding arbitration.
Arbitration Tribunal. The American Arbitration Association («AAA») will administer the arbitration. In the event the AAA declines to administer the arbitration, the arbitrator(s) will be appointed by the New York Supreme Court located in New York County, New York pursuant to New York Civil Practice Law and Rules («CPLR») § 7504. The parties irrevocably consent to the jurisdiction of the courts of the State of New York for the purpose of administering an arbitration under Article 75 of the CPLR. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party’s data security, intellectual property rights, or other proprietary rights, or to seek other relief in connection with the arbitration.
Arbitrator and Rules. If the arbitration involves claims totaling less than US $250,000, the arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States Federal Arbitration Act and the AAA Consumer Arbitration Rules and AAA Consumer Due Process Protocol. If the arbitration involves claims totaling more than US $250,000, the arbitration will be conducted before three neutral arbitrators, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States
Federal Arbitration Act and the AAA Commercial Arbitration Rules and AAA Consumer Due Process Protocol. The AAA rules may be found online at www.adr.org.
Location of Arbitration. The arbitration will be conducted in New York City, New York, USA, or such other place as chosen by the Arbitration Tribunal. If you live in the United States, you have the right to ask the Arbitration Tribunal to conduct the arbitration near your home if the arbitration involves an in-person hearing.
Costs and Fees. Payment of all filing, administration and arbitrator fees and costs will be governed by AAA rules, but if you are financially unable to pay any of them, Magnetapp.co will pay them for You.
Starting an Arbitration. A party who intends to seek arbitration must file a claim with the American Arbitration Association and pay the required fee. The instructions for filing a claim may be found online at www.adr.org.
Your Right to Sue in Small Claims Court. Provided you live in the United States, you may sue for US $5,000 or less in a small claims court of competent jurisdiction as an alternative to engaging in arbitration, but this does not absolve You of Your commitment to engage in the informal dispute resolution process, and engaging in the informal dispute resolution process is a condition precedent of your right to sue or arbitrate against the Company owning Magnet.
CLASS ACTION AND JURY TRIAL WAIVER. YOU AND Magnetapp.co AGREE THAT ANY AND ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND Magnetapp.co ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING.
We want all of our customers to have the most enjoyable, memorable and, most importantly, safe experience when discovering people using our application. While we work hard to ensure the safety of our users taking swift action against violators, we insist that you should always be extra cautious when getting to know people you do not know online, no matter which application or website you use. Here are some tips we compiled especially for you:
NOTE! We strongly recommend our members to follow NJ Rev Stat § 56:8–171 (2017):
Below you will be able to find what we categorize as scam, and what reimbursements we are able to provide for each case scenario:
In our experience, building relationships online may lead to certain innocent misunderstandings. We advise you not to rush to conclusions too fast, and to discuss any misunderstandings with the Member you have encountered them with, before reaching out to us to file a complaint. After all, you may as well save your relationship. Here are some examples of what is not necessarily a scam:
Please, stay safe, follow this policy and encourage others to do the same.
Magnet Customer Care Team
If you feel you have been scammed by any Member, please reach out to us: firstname.lastname@example.org. If your claim is approved you will receive a full refund of Bolts you’ve spent on communicating with the alleged Member.